sometimes we don’t deserve these #StaffWoes – domestic or in the office


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Can YOU make the connection above? (Photo by a slightly distraught Simon Kaheru)

I HAD to interrupt my Saturday morning to post this:

I am responsible for a section of Domestic Administration that had me, a long time ago, decreeing that the domestic official in charge of duties involving outdoor dirt should not be assigned any food-related tasks such as sundry shopping.

This, after I had decided that his overall carelessness meant he could not be trusted to always wash and disinfect his hands before heading out to handle even raw food-related materials. He understood this and agreed to the rule.

So this morning I walked over to him as he was cleaning up and asked him to go and buy a saw-blade, handing him a Ushs10,000 note.

“A blade – for the musumenyi,” I said, handing him the money. I thought about reminding him that the one we were using for a gardening project was worn out but felt it unnecessary.

My wife, flanking me, quickly suggested: “With the balance, please buy bread.”

“No,” I interjected quickly, “I bought lots of bread yesterday evening.”

The fellow was standing there for all this, and put down his cleaning materials to take the money from me and go off for the blade as the rest of us took off on an early morning jog round the neighbourhood.

Or, at least, that’s what I thought he was going to do.

We returned, freshened up, and on my way to the garden I went to load up a mug of coffee (grown, roasted and ground in Uganda).

I noticed a Ushs5,000 note on the kitchen counter, on top of a receipt.

Being well aware that the hardware shops nearby NEVER issue printed receipts and that nobody else had sent any other domestic officers on errands since middle and top management had all gone out on the morning jog, my heart sunk right to my considerable belly.

I live on a tight budget, and did not need unnecessary departures by way of random errors.

The receipt, on inspection, declared that someone had procured a loaf of bread during the time we had gone off on our little run. The time lapse suggested that there was little possibility of fighting that “goods once sold” rule.

Still, I rushed over to the fellow who should have been handing me my blade, this time interrupting his car washing duties, and asked: “What did you buy?”

He thought a little bit in silence as these fellows often do, hoping that you just go away with your question. I have never seen that strategy working.

I asked again: “What did you buy?”

After a few more seconds of mental mathematics he responded with: “From ‘Jesus Saves'”

?

That’s the name of a nearby supermarket. I know they don’t sell saw-blades.

“Okay,” I conceded, to save time, “What did you buy at ‘Jesus Saves’?”

“Brown!”

“Brown what?” I asked, controlling my irritation, anger and fear as I tried to work out how to stretch all that bread, since I wasn’t going to use it to cut anything at anytime.

“Bread…”

“But I said ‘blade’. Do you know what a ‘blade’ is?”

He didn’t. And I realised that I should have learnt this about him long ago – I have thirty other stories such as this, all of which I have today decided to compile into a management book.

It doesn’t end there.

I gathered up some savings money and went down to the hardware shop nearby to buy my own damn saw-blade.

On getting there, I found the tools up on display included the largest saw-blades but not the little one I needed for my domestic D-I-Y use.

“Do you have small blades? For the small musumenyi? Smaller than that one?” I asked the fellow manning the shop, pointing at the massive one on display.

He looked up at the big ones I was pointing at, thought a little bit, and then said: “No.”

This could not be. The small blades I wanted were the most common and there was no way this little hardware shop had stocked up for lumberjacks in the city…

“But…surely you have the small ones somewhere?” I pleaded, looking round the shop to find them for myself.

He joined me half-heartedly and then I saw him visibly making a realisation.

“Aaaah!” he went, and then said in a tone of voice that suggested I was to blame for his misunderstanding, “We only have these ones – for metal…” and whipped out a pack of the exact blades I was asking for.

“Aren’t those smaller than these ones?” I asked, somewhat indignantly.

“Yes, but these ones are for metal.”

Silence.

More silence.

My Christian side took charge.

“My friend, just admit you made an error and sell me that blasted blade so I can go and work.”

He apologised. We both smiled. And here I am.

With bread and a blade.

 

 

a random weekend episode with a wheel spanner in Hoima


Wheel Nut

IF you’re having a mildly bad time on any given day, call my Dad to give you a recount of any ordinary episode in his life upcountry.

Like his Saturday a couple of weekends ago, in Hoima, when he set off for an extremely important family event (we should all have been there but life being what it is, we were not) and had ordered life to ensure respectability all through.

The event was slated to begin at 1000hrs so he was in Hoima town by 0930hrs, but stopped to top up his fuel tank at the biggest fuel station there – a prudent move because the truck he was driving had been in a garage for many months and this was its maiden trip on discharge. As such, a few things were not working fine, including the fuel gauge.

Being a strict Accountant, and even more old school than myself, he kept count of the litres therein and calculated the mileage (not kilometres) mentally all the way but tended to avoid taking unnecessary risks.

As the fueling process came to an end, a fellow nearby pointed out that a tyre needed changing.

He was right.

Changing a tyre, for a man of my father’s age, experience, and intelligence, would take just a few minutes. He taught me how to do this at an early age, hence my predilection for Land Rovers over snazzy, shiny cars, even though there are Landys that fit that bill.

“Fair enough,” said the old man, suspecting correctly that the months of garage admission had probably stripped the car of essential tools.

Confirming that the unauthorised property allocation had taken place, he asked the garage fellows to oblige.

They readily agreed and shortly thereafter another fellow approached the car with the attitude of someone providing the relevant tools.

In one hand he held a car jack, the type that we used to have many years ago and still exists quite obviously in many places here. In the other hand – nothing.

“Good,” said the old man, even throwing in a “Thank you” with a wry smile while asking for the rest of the kit.

“We don’t have other things,” they said.

At this point, we can only imagine the looks being exchanged in silence all round thereafter.

I have no idea what the fellows at the fuel station look like so I can’t work out how sheepish they appeared but I know full well what my father’s facial expression was right there and then – running from irritation through incredulous and to that one where he was straining not to slap someone.

Surely, at a fuel station such as this in the major town of an oil-producing region in a country on the brink of middle-income status, this couldn’t be happening in 2018?!

It was.

Not all was lost, however; as one shamefaced fellow suggested that the old man go over to another fuel station within the town that might likely have the requisite tools.

Time check: 1000hrs.

He was late for his event.

Either way, at this point he needed to actually fix this tyre situation otherwise he would be doing this all over again in the evening at an even more remote point.

He drove over at a respectable speed and presented his problem to a fresh set of fellows at the second fuel station. They understood it well.

One fellow shuttled off and returned a couple of minutes later with a wheel spanner.

The old man took it up happily and reached out for the other pieces of the puzzle. He was not ready for the consistency of the second hand offering – nothing.

He asked where the rest of the tools required for this operation were.

“Haaa…” replied the fellow.

If you don’t know that ‘Haaa’, I’ll try to make it clear: This is where a guy says, “Ha” and keeps the “aaa” part going a bit longer while tilting his head a little bit and keeping his mouth open for a bit longer yet.

In English, it means: “I’m afraid I am speechless at your request and cannot express how screwed you are, at this point in time.”

My old man, holding up the wheel spanner, insisted on the full version. Because he is not aware of candid camera television, he had no false hopes that the comedy would end soon. And his age bracket cannot spontaneously shout out appropriate phrases like: “WTF?!?!”

The wretched fuel station fellow, nevertheless, explained that whereas they had the tool as presented, they were not in possession of a car jack to raise the motor vehicle and allow things to flow smoothly as they should.

On one side, a rather stern non-plussed look was aimed at the fellow wielding a wheel spanner. On the other side, the fellow sent back an innocent look of earnest bewilderment over the vehemence in the face of helpfulness.

A painful exchange ensued, kept barely civil by the 70 years’ experience of similarly frustrating comedy that my old man has accumulated.

Eventually, another chap with more authority showed up and said he had a solution but that it was available from a mechanic based elsewhere but quite close.

“How long will this take?” my old man asked, skeptically.

“He will be here soon…”

My old man protested the ‘soon’, but the chaps insisted it was genuine and that they believed the word to mean “in a short time to come”.

Unconvinced, the old man proposed that he take their tool over to the first fuel station where he was certain there was another piece that would provide a solution to the problem. They did not know the proverb, “A bird in the hand is worth two in the bush” or any variant of it involving an unidentified mechanic possibly being ‘nearby’ at an undisclosed location.

They counter-insisted that their unidentified mechanic friend at the undisclosed location ‘nearby’ would be there within the indeterminate period of time they defined as ‘soon’ and even offered the old man a seat.

“But how long is this ‘soon’?” he asked, weakening and losing that small but significant battle.

“Ten minutes,” they said, with that confidence that you normally recognise after about ten minutes to be basic bollocks. Basic bollocks designed to shut you up.

It worked.

He took his seat and, in that warm, slow-moving heat, he leaned back.

Big mistake. He woke up thirty five minutes later with a jolt – probably dreaming about tyre-changing tools in the after-life complaining about being separated so illogically.

The rest of the fuel station operations were running as normal in full swing, without the tool he required and any care for his problem and presence.

Aghast, he quickly tracked down the fellow with the wheel spanner he required, and the one who had promised an unidentified mechanic was on his way with a jack.

“Haaa…”

Patience was of paramount importance here.

“The man hasn’t come. It seems he doesn’t have one,” said the chaps, with confidence.

The old man’s temperature rose, not because of the climate around him.

“Enough!” he declared, “I am taking this spanner with me to the other fuel station. I will bring it back when I am done!”

Their ability to resist had been greatly diminished but they stated their reluctance for the record, from a safe distance, and waved him on.

He sped over to the first fuel station, and impressed them with his possession of the part they didn’t have but that was essential for use with the one that they DID possess.

Eager to be done with the entertainment, he supervised the work closely. Ten minutes in, they still hadn’t managed to make a single wheel nut budge.

My old man realised that the pneumatic wheel spanner at the City Tyres bay in Kampala had tightened the nuts so much so that the raw strength and enthusiasm of these particular Banyoro offered little hope.

But they were optimistic, as usual, and called upon their ancestral strength, ingenuity, and experience. You may know that the practice, in such cases, is for the person faced with tight nuts to take up a thick metallic pipe and introduce it into the equation for greater leverage.

They did so, making the wheel spanner set longer and allowing for the solution as follows: rather than using the arm and shoulder muscles to move the wheel nuts the men took to the task by jumping up and down onto the end of the pipe inserted into the wheel spanner.

Twice.

Then the wheel spanner snapped.
Snap

Into two pieces.

The fellow who had been hopping up and down onto the pipe fell to the ground, a short distance away from the piece that had broken off the wheel spanner, and just metres below my old man’s priceless look of disbelief. Nobody laughed.

“Haaaa,” said one fellow close by.

If you don’t know that ‘Haaaa’, I’ll try to make it clear: This one sounds much like ‘Haaa’ but with a slightly longer delivery and less of the head tilting.

In English it means: “This unexpected turn of events is quite unfortunate but I can’t be blamed for it on my own and, therefore, will not offer an apology right away. Nevertheless, suffice to note that we are, at this point in time, screwed.”

Time check: 1300hrs.

Attending the event had become a remote possibility by now. Plus, the tyre was actually flat.

The old man stopped communication with the fellows around him and gave the matter some thought. Five minutes away there was a shop that sold tools. These tools included a wheel spanner.

Fifteen minutes later he was back with a new wheel spanner and a resolve not to accept any further nonsense.

Thirty minutes after that he was handing over the new wheel spanner to the flummoxed fellows at the second fuel station, along with a lecture about their need to be more sensibly equipped to provide the services expected of them.

Time check: 1500hrs.

He got to the event thirty minutes later to find it hadn’t started on time either, by luck and providence. He was just in time for a most crucial part of the ceremony, and didn’t have to explain why he was so damn late.

One thing’s for sure: he will never drive into a fuel station again and assume ANYTHING will go as planned thereafter.

what’s our beef with cows, steaks and leather in Kampala?


MY FAVOURITE Argentinian was a fellow in Uganda called Pedro Seambelar.
I found him working at British American Tobacco and made friends pretty quickly for a number of reasons, and the one time I was upset with him was when we were planning to host the gods of our global tobacco leaf business, on a visit to Uganda.
In that Board Room putting plans together, I was irritated that Pedro spoke up in support of the idea that the meat that would be fed to the visitors in Hoima be bought from all the way in Kampala. I objected on the premise that there were certainly enough butchers in Hoima to supply our needs, but heard back the view – not from Pedro alone, but also from a South African, an American and a Briton in the group – that our beef was generally not good enough.
I eventually lost the argument, but heard quite a lot about how we don’t achieve good cuts of beef, don’t age it well for tenderness, and so on and so forth.
As I ventured out to my first of many restaurants in Buenos Aires the other week, that discussion was on my mind because I very badly needed to demystify the superbovine Argentinian concept of beef.20150621_192606
Even as I type this out, my salivary glands are reacting to the juicy memories of the week’s dining in fine restaurants, train station meatstops and mall food courts. Every one of them, without fail, offered up a consistency of beef that caused me some concern about my situation back here.
For about a year now I have boycotted beef in general at home unless it is minced into a hamburger patty or braised in an upcountry location preferably at a traditional ceremony – both guarantees that it will be extremely tender and full of 20150621_194504flavour.
In urban spots and most Kampala restaurants I generally avoid it especially if it is served up in those chaffing dishes that form the buffet gauntlet that is honestly the bane of the busy lunchtime diner.
The Argentinians certainly know their beef, I agreed, but so do a good many people in upcountry Uganda.
As I munched through various types of tender, juicy steaks I read through piles of brochures and leaflets and magazine and internet articles about this Argentinian beef and kept finding references to the cows themselves being given special treatment throughout their lives.
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A lot of specific care and attention goes into the cows’ feeding, breeding, transportation and even slaughter and carcass management.
The role of the chefs, therefore, is made much simpler because the product presented before them is in such fine form, rather than driven down in cramped trucks to crowded abattoirs for slaughter then hacked up with pangas into indeterminate chunks.
With toothpick firmly in mouth, a number of questions shot through my mind after every meal:
  • Is it possible that beef over here would taste better if we had abattoirs positioned in upcountry Uganda where the bulk of the cows are produced?
  • And what is so complicated about abattoirs that we cannot have some set up in locations closer to where cows are herded?
  • Are refrigerated trucks very hard to create?
  • Can’t engineering students design some and modify things to make them?
  • What do our food, science and technology students study and why can’t they give us ways of turning all our cows into superb steaks that we can use to attract dollars to Uganda the way Argentina took mine the other week?
  • Where do all those hides and skins go after the abbatoir, and why isn’t Basajjabalaba a producer of leather belts, jackets, wallets, luggage and furniture the way so many Argentinians are?
  • What simple item can we pay enough attention to all through the process from inception to the time we serve it up, so that we make Uganda world renowned for it the way Argentina is for their beef steaks?
  • And where, in Kampala, can I find as juicy a steak as the ones in Buenos Aires? (This is NOT a rhetorical question. Email me, please.)

whoever killed captain alex did Uganda a major favour!


ABOUT five years ago the trailer for the movie ‘Who Killed Captain Alex’ was posted to YouTube.com.
Many of us suffered physical injuries caused by laughing when we were first introduced to that two minute trailer, and we sought out the full movie with both caution and relish, but zero success – until about a month ago when it was actually ‘released’.
The danger of additional physical injury due to uncontrollable laughter was real and almost life-threatening right from when the film opened up. The hilarity of ‘Who Killed Captain Alex?’ runs non-stop from the opening credits stating, “This film is lost and all that survives is a low-resolution DVD master. This is due, in part, to the harsh working conditions, but Nabwana IGG also erased his computer to be able to make his next action film, Tebaatusasula. He never imagined anyone outside his own village would see this film.”
From there on, the viewer is subjected to over one hour’s footage of ludicrously comedic proportions in terms of presentation, plot, production, and everything possible and impossible on screen.
Many of us watched the trailer on its own and never got round to catching the full movie, and many more dismissed it as inferior to the quality that they are accustomed to, from Hollywood and such other lofty heights.
But this week the man behind ‘Who Killed Captain Alex?’ has made it to the mainstream global news and given Uganda positive media coverage while the rest of the region is engulfed in floods right in the middle of their cities, and coup d’etats.
It turns out that after that first trailer was released back in 2010, a young fellow in the United States, in New York, spotted it and within forty seconds of viewing had made the decision to come to Uganda.
The American, Alan ‘Ssali’ Hofmanis, didn’t even call the number at the end of the trailer – 0712921775 – or do a background check on this ‘Ramon Productions’. He processed himself, bought a ticket and came straight on down to Uganda, and then somehow made his way to Wakaliga, the village where Isaac Nabwana (I interchangeably call him Nabwana and Nabwaana because one is more likely the accurate one and the other has been assumed) lives and shoots his movies.
Yes – movies! Nabwaana didn’t stop at ‘Who Killed Captain Alex?’; he has also produced or shot trailers for ‘Tebaatusasula’, ‘Return of Uncle Benon’, ‘Bad Black’ and ‘Rescue Team’, among others!
Ergo the term ‘Wakaliwood’ – a merger between Wakaliga and Hollywood (visit http://watch.wakaliwood.com/ for the high profile version).
The number of YouTube views the young man has garnered are in the millions, and should be immediately taken up by the Uganda Tourism Board, the Uganda Investment Authority and any commercial entity in Uganda that is interested in international exposure. Seriously! Those are millions of eyes of people whose cognitive association with Uganda is happily full of mirth – not Idi Amin, Ebola, Politics or any of the usual stupidity!
Plus, the comments of the viewers tell you everything there is to know about the power of creating content and posting it onto the internet.
The fact that Hofmanis needed only forty seconds of film to make the decision to  leave the United States for a life in Uganda is proof that we can move millions of people’s dollars, euros, pounds, yuan, yen and even Zim dollars if we create the right content and use it wisely on the internet.
You see, platforms such as YouTube are incredible tools for countries like Uganda if we learn how to harness them properly. This week Uganda also won the award for Best African Exhibitor 2015 at the Indaba Tourism Fair in South Africa, thanks to the hard work of our Tourism sector and the people at the helm there.
That stand cost us lots of sweat, money and additional hard work doing sales and marketing, and was probably visited by thousands of people whose primary function in life is directing monied tourists to the countries they should spend their time and money in. It was VERY important.
But consider that with about US$200 per film, Isaac Nabwaana and Wakaliwood has the potential on YouTube of reaching 1,000,000,000 (one billion) users, and that every day people watch hundreds of millions of hours on YouTube. This website is localised in 75 countries and is available in 61 languages – so films like ‘Who Killed Captain Alex?’ with its amateur but extremely funny expressive comedy, could be replicated 61 times if our Department of Languages put some work into it – probably getting us 61,000,000 views in the process!
If just one percent of each view got us one visitor here within forty seconds the way Hofmanis was snared (or forty minutes), that would be … US$30million in visa fees alone at US$50 per visa payable at Entebbe Airport!
Give Him A MedalUS$30million revenue to the Republic of Uganda from the selfless creative efforts of an uncelebrated slum-dweller called Isaac Nabwaana of Wakaliga who neverGive Him A Medal 2 features in any of our celebrity pages and never gets mentioned on Twitter and Facebook and certainly won’t be on any of our national medal lists any time soon…except mine, now, because this Give Him A Medal 3young man has definitely made my week as a proud Ugandan!
If you are online and savvy enough to join the crowdsourcing initiative, you could visit their Kickstarter page and throw in your offering.
If you are in Uganda and can’t be Give Him A Medal 4bothered to do such things as transfer money online, perhaps you will visit that page and see how Nabwaana and company have converted bits of old vehicles into film-making equipment. If you do make that observation, and have a couple of old hard drives, computers, and other stuff that could be useful to a film-maker, donate it to Nabwaana and team.
I haven’t asked for their permission to say this, but I am sure the clothes they wear as props come from some wardrobe somewhere that could do with replenishing with whatever the rest of us can come up with.

Unlike many other people of self-importance, the man even has his own documentary selling on Amazon! See here: http://www.amazon.com/Wakaliwood-Nabwana-I-G-G/dp/B00F4CNEXE – putting Uganda on the map for much better reasons than fraud, theft, embezzlement, wars and what not!

I just wish I could translate this into the commentary language that the Wakaliwood guys use in their movies – complete with a translation of the volleys of bullets (“Wololololo!”); and THAT’S another thing Nabwaana and company are doing for us – putting us out there for that innovative translation of movies into our local vernacular.

Nabwaana is a good Ugandan!Give Him A Medal 5